Thank you for your interest in joining the Forward Memphis team. We currently have several positions available. View job descriptions below. Please check back often for employment opportunities.
POSITION: Associate Money Coach
DOMICLE: Memphis, TN ACCOUNTABILITY: Operations Director
EMPLOYEE CLASSIFICATION: Full-time & Part-time Positions Available SALARY: $22-$24/hour
Forward Memphis is a collaboration of financial institutions, nonprofits, faith-based organizations, and corporations focused on ending generational cycles of payday lenders. We provide trusted hands-on coaching, sustainable solutions and access to grants and affordable loans with no credit checks.
SUMMARY OF ROLE
You will collaborate with clients to gain a complete financial picture and develop sustainable and agreed upon solutions following Forward Memphis’ core values. You will provide assistance to clients to help execute and maintain their financial plan.
RESPONSIBILITIES
- Communicate Forward Memphis process, answering questions and inquiries in a timely manner.
- Gather necessary financial data from clients to gain their complete financial picture.
- Use money coaching training methodologies to coach clients in a timely manner by phone and/or in-person.
- Develop and present sustainable solutions for clients, communicating the need of a consistent partnership with coach and client willingness.
- Provide hands-on assistance to clients to help execute their personalized plan.
- Assess complexity of cases for further processing; transitioning clients to long term coaching partners.
- Provide client progress updates and recommended next steps to Manager.
- Understand and adhere to Forward Memphis code of conduct policy.
- Demonstrate an understanding and commitment to Forward Memphis Core Values.
REQUIRED SKILLS AND EDUCATION
- A minimum of 1-year personal finance coaching experience. (i.e., personal banking, credit counseling, financial advisor, financial planner, etc.)
- A minimum of high school diploma/equivalent.
- Experience with budgeting tools such as excel or Google sheets
- Technical skills such as Microsoft Office, email, internet, etc.
- Strong interpersonal, written and verbal communication skills
- Must be multitask oriented with the ability to manage multiple client cases.
- Must successfully complete training
- Must pass a background check
- Spanish-speaking is a plus
- Accredited Financial Counselor (AFC®) certification is a plus.
EEO STATEMENT
Forward Memphis is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity of expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
POSITION: Development Relations Specialist
DOMICLE: Memphis, TN ACCOUNTABILITY: CEO
EMPLOYEE CLASSIFICATION: Full-time
Forward Memphis is a collaboration of financial institutions, nonprofits, faith-based organizations, and corporations focused on ending generational cycles of payday lenders. We provide trusted hands-on coaching, sustainable solutions and access to grants and affordable loans with no credit checks.
SUMMARY OF ROLE
You will be responsible for building and maintaining a diverse donor/partner process which keeps donors engaged, while
making Forward Memphis attractive to new donors and partners.
RESPONSIBILITIES
- Communicate Forward Memphis process, answering questions and inquiries in a timely manner from prospective donors/partners.
- Develop a strategic fundraising plan that includes corporate, foundation and partnership giving.
- Continue ongoing partnership by creating special events and programs to maintain engagement and partnership.
- Create and manage an on-going donor portfolio to build and foster new and long-term relationships.
- Create and manage an on-going non-profit/faith-based portfolio to build and foster new and long-term partner fee relationships.
- Create opportunities to increase Forward Memphis visibility among current donors, partners and faith-based organizations.
- Create donor and partner recognition and appreciation programs to continue and/or increase giving.
- Research tools and data analytics opportunities to determine potential donors.
- Establish giving reporting to determine donor engagement, while establishing opportunities for giving and engagement to CEO.
- Contribute to the Forward Memphis communication strategy (i.e. newsletter, website, impact report, etc.) by sharing content (i.e. community participation, events, new partnerships, etc.).
- Research and determine fundraising trends and activities within the nonprofit sector.
- Research opportunities to attend and present at various community and media events as a Forward Memphis representative.
- Timely respond to all Forward Memphis requests to participate in community and company events.
- Work closely with Grant Writer to determine grant opportunities.
- Assist with social media creation by using community needs and fundraising strategy to develop appropriate content.
- Seek and follow through with community leaders to help establish community needs which align with Forward Memphis services.
- Assist with planning annual Forward Memphis fundraising event (s).
- Demonstrate an understanding and commitment to Forward Memphis Core Values.
REQUIRED SKILLS AND EDUCATION
- Bachelor’s degree in Business, Communication or related field preferred
- 5+ years of sales, customer/client relationships, fundraising or related field
- Technical skills such as Microsoft Office, email, internet, etc.
- Strong interpersonal, written, verbal and presentation communication skills
- Presentation skills experience
- Must pass a background check
- On-site and off-site events required (i.e. weekly meetings, community events, donor/partner/faith based offsite meetings and events, etc.)
EEO STATEMENT
Forward Memphis is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity of expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.